Refunds & Returns
At Sri Mourya's Foods, we strive to provide our customers with the highest quality Indian snacks made from all-natural ingredients and traditional recipes. However, we understand that there may be instances where you need to return or request a refund for your purchase. In such cases, we have a clear and transparent policy in place to ensure a smooth and hassle-free experience for our valued customers.
Returns
No returns are allowed for the Food products. However, if you've complaint with the product, Please reach out to us for resolution.
Refunds
If your refund is approved, we will initiate a refund to your original method of payment. The refund amount will be the full purchase price of the item, excluding any shipping or handling charges. Please note that it may take some time for the refund to be reflected in your account, depending on your payment provider's policies.
Damaged or Defective Items
In the unlikely event that you receive a damaged or defective item, please contact our customer support team immediately. We may request photographic evidence of the damage or defect to assist us in resolving the issue promptly. Once we have assessed the situation, we will provide you with a suitable solution, which may include a replacement or a refund.
Contact Us
If you have any questions or concerns regarding our refunds and returns policy, please don't hesitate to reach out to us. Our customer support team is available to assist you and provide further clarification. You can contact us using our Contact us details.